Return Policy

We would like you to have complete peace of mind when buying products from EthnicFame.com. We want you happy each and every time you buy from us. However if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.
 
  • In case of receipt of product in damaged condition or, with manufacturing defect or a wrong product has been received, kindly contact at care@ethnicfame.com, within 24 hours of receipt of product.
  • We do not accepting any returns of stitched clothing like custom stitched salwar kameez, sarees with Custom stitched blouse, stitched lehenga cholis etc.
  • All items to be returned must be unused and in their original condition with all original tags and packaging intact.
  • Please do take care that that you pack items securely and safely to prevent any loss or damage during transit. We recommend you use a reliable courier service.
  • Product should not be broken or tampered with by customer.
  • Please DO NOT return any product, before receiving confirmation from us. In case any product is returned without such confirmation, EthnicFame does not guarantee any credit or replacement of the product.
  • We will issue 80% refund of product price. (20% will be Order Processing & other misc. charges.)
  • We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
  • In case of orders with free shipping, shipping cost would be deducted from the refund.
  • Refunds will not be accept for any custom made / stitched clothing, including custom stitched salwar kameez, sarees with custom stitched blouse. However we would accept returns if there is any faults from our end.
  • Refund will take time to reflect in customer's account about 5 to 7 working days as per bank rules and regulation.
  • We do not accept any returns after 7 days of receiving order.
 
Product Disclaimer
Details of the products or product specifications (weight, color, handwork details, size, etc.) as shown on the website of http://www.ethnicfame.com/ are only approximate values.
 
While Ethnic Fame shall make all endeavours to ensure accuracy of order of the product, however; there may occur variations in color of the actual product against that as shown on the website, due to nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors.
 
A customer must place an order keeping in mind this minor variation in color as seen on the website as against the actual color of the product received.